Privacy Policy

1. Introduction

DocketMath (“we,” “our,” or “us”) provides legal calculation tools for professionals. This Privacy Policy explains how we collect, use, disclose, and protect information when you use the DocketMath website and related services (the “Service”). By using the Service, you agree to the practices described here and in our Terms of Service.

2. Information We Collect

2.1 Information You Provide

• Account details: Email address and authentication information you use to sign up or sign in.
• Workspace and calculator inputs: Data you enter into calculators, saved scenarios, and workspace settings that you choose to store.
• Billing information: Payment method and billing details processed securely by Stripe; we do not store full payment card numbers.
• Support communications: Messages and files you send to our support team.

2.2 Information Collected Automatically

• Usage data: Pages visited, calculators used, feature interactions, and timestamps that help us operate and troubleshoot the Service.
• Device and technical data: Browser type, operating system, IP address, and diagnostic logs to maintain security and performance.
• Cookies and analytics: Session cookies, preferences, and analytics data (including Microsoft Clarity and PostHog session analytics) to understand product usage and improve the Service.

3. How We Use Information

• Operate, maintain, and improve calculators and workspace features.
• Authenticate users, secure accounts, and prevent fraud or abuse.
• Process payments, manage subscriptions, and deliver purchased tokens.
• Provide customer support and respond to requests.
• Analyze usage to enhance accuracy, reliability, and user experience.
• Send service-related communications (e.g., transactional emails, feature updates).
• Comply with legal obligations and enforce our Terms of Service.

4. How We Share Information

We do not sell personal information. We share information only as needed to operate the Service:

• Service providers: Supabase for authentication and database hosting, Stripe for payments, email and support tools for communications, and Microsoft Clarity and PostHog for analytics and session insights.
• Compliance and safety: When required by law, subpoena, or to protect the rights, safety, or security of users, DocketMath, or others.
• Business transfers: In connection with a merger, acquisition, financing, or sale of assets, subject to continued protection of your information consistent with this policy.

5. Data Retention

We retain information for as long as necessary to provide the Service, comply with legal obligations, and resolve disputes. Account and workspace data are kept while your account remains active. Payment records may be retained to satisfy accounting and compliance requirements. You may request deletion of your account data, subject to legal obligations that require continued retention of certain records.

6. Data Security

We use industry-standard measures such as encryption in transit, role-based access controls, and audit logging to safeguard information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

• Access, update, or correct your account information.
• Request deletion of your account and associated data (subject to legal requirements).
• Export data from your workspace where available.
• Manage marketing preferences and unsubscribe from non-essential communications.
• Control cookies and analytics through browser settings; disabling certain cookies may affect features.

To exercise these rights or ask questions, contact us at support@docketmath.com.

8. Cookies and Analytics

We use cookies and similar technologies to maintain sessions, remember preferences, and measure product performance. Microsoft Clarity and PostHog may set additional cookies to capture anonymized usage insights. You can adjust browser settings to limit cookies; if you decline certain cookies, some features may not function as intended.

9. International Transfers

Your information may be processed outside your country of residence. Where required, we apply appropriate safeguards to protect data during cross-border transfers.

10. Children's Privacy

The Service is intended for users 18 and older. We do not knowingly collect personal information from children. If you believe a child has provided information, please contact us so we can take appropriate action.

11. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated through the Service or via email. The “Last Updated” date reflects the latest revision.

12. Contact

For privacy questions or requests, reach us at support@docketmath.com.